How to Restore Access to SafeUTM

If you lose the Administrator’s password, you can reset it if you have physical access to the server.


To do this, follow these steps:

  1. Reboot the server. When the GRUB bootloader menu appears with the choice of the Linux kernel to boot the system, press E on the keyboard.

    1. How to Restore Access to SafeUTM.png

  2. The kernel parameters window opens with the possibility of editing. Add the text p=1 as in the screenshot below:

    2. How to Restore Access to SafeUTM.png

  3. Press the Enter.
  4. After reloading the system again, a window for creating an administrator’s account will appear. Set a new administrator’s username and password.

    3. How to Restore Access to SafeUTM.png

Requirements for creating an administrator’s password:

If the password does not meet the requirements of the security policy, an error window will open. You need to click "OK" and enter a new password, taking into account the requirements for creating passwords.

4. How to Restore Access to SafeUTM.png

If, when creating a new administrator’s username, it matches the previous one, an error window will open. Create a different administrator’s username.

5. How to Restore Access to SafeUTM.png


Revision #5
Created 27 August 2022 22:24:57 by Val Redman
Updated 13 October 2022 16:20:26 by Val Redman