# How to Restore Access to SafeUTM

If you lose the Administrator’s password, you can reset it if you have physical access to the server.

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To do this, follow these steps:

1. Reboot the server. When the GRUB bootloader menu appears with the choice of the Linux kernel to boot the system, press **E** on the keyboard. [![1. How to Restore Access to SafeUTM.png](https://docs.safedns.com/uploads/images/gallery/2022-08/scaled-1680-/G0PoD1xJES8klpa6-1-how-to-restore-access-to-safeutm.png)](https://docs.safedns.com/uploads/images/gallery/2022-08/G0PoD1xJES8klpa6-1-how-to-restore-access-to-safeutm.png)
2. The kernel parameters window opens with the possibility of editing. Add the text p=1 as in the screenshot below: [![2. How to Restore Access to SafeUTM.png](https://docs.safedns.com/uploads/images/gallery/2022-08/scaled-1680-/XNsb3k3KFPZYGccg-2-how-to-restore-access-to-safeutm.png)](https://docs.safedns.com/uploads/images/gallery/2022-08/XNsb3k3KFPZYGccg-2-how-to-restore-access-to-safeutm.png)
3. Press the **Enter**.
4. After reloading the system again, a window for creating an administrator’s account will appear. Set a new administrator’s username and password. [![3. How to Restore Access to SafeUTM.png](https://docs.safedns.com/uploads/images/gallery/2022-08/scaled-1680-/QY0SseJrS6wzmuT3-3-how-to-restore-access-to-safeutm.png)](https://docs.safedns.com/uploads/images/gallery/2022-08/QY0SseJrS6wzmuT3-3-how-to-restore-access-to-safeutm.png)

Requirements for creating an administrator’s password:

- The minimum password length is 12 characters.
- Lowercase and uppercase Latin characters.
- Digits
- Special characters (! # $ % & ' \* +, etc.).

If the password does not meet the requirements of the security policy, an error window will open. You need to click "OK" and enter a new password, taking into account the requirements for creating passwords.

[![4. How to Restore Access to SafeUTM.png](https://docs.safedns.com/uploads/images/gallery/2022-08/scaled-1680-/iSTDT7N59PrCXx5b-4-how-to-restore-access-to-safeutm.png)](https://docs.safedns.com/uploads/images/gallery/2022-08/iSTDT7N59PrCXx5b-4-how-to-restore-access-to-safeutm.png)

<p class="callout warning">If, when creating a new administrator’s username, it matches the previous one, an error window will open. Create a different administrator’s username.</p>

[![5. How to Restore Access to SafeUTM.png](https://docs.safedns.com/uploads/images/gallery/2022-08/scaled-1680-/lwuoV3UW5jKFYVGV-5-how-to-restore-access-to-safeutm.png)](https://docs.safedns.com/uploads/images/gallery/2022-08/lwuoV3UW5jKFYVGV-5-how-to-restore-access-to-safeutm.png)