How to Restore Access to SafeUTM

If you lose the Administrator’s password, you can reset it if you have physical access to the server.

To do this, follow these steps:

Reboot the server. When the GRUB bootloader menu appears with the choice of the Linux kernel to boot the system, press E on the keyboard.

The kernel parameters window opens with the possibility of editing. Add the text p=1 as in the screenshot below:

Press the Enter.

After reloading the system again, a window for creating an administrator’s account will appear. Set a new administrator’s username and password.

Requirements for creating an administrator’s password:

The minimum password length is 12 characters.

Lowercase and uppercase Latin characters.

Digits

Special characters (! # $ % & ' * +, etc.).

If the password does not meet the requirements of the security policy, an error window will open. You need to click "OK" and enter a new password, taking into account the requirements for creating passwords.

If, when creating a new administrator’s username, it matches the previous one, an error window will open. Create a different administrator’s username.