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Instructions for creating a connection in Mac OS

Before setting up a VPN connection, in the user tree in the desired users’ card check the box Allow remote access via VPN. To do this, go to Users -> Accounts:

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PPPoE Protocol

To configure SafeUTM, go to Users -> Authorization -> VPN connection and check the box PPPoE connection:

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Creating a connection in Mac OS

1. Go to System Preferences -> Network.
2. Click Add in the lower left corner (icon +).
3. In the window that appears, fill in:

  • Interface – PPPoE
  • Ethernet – for example, Wi-Fi.
  • Service name – connection name.

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4. Click Create and fill in:

  • PPPoE service name – the name of the service.
  • Account name –
  • Password – the user's password.

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5. Click Connect.


IKEv2/IPsec Protocol

Configure SafeUTM:

1. Go to Users -> Authorization -> VPN connection.
2. Check the box IKEv2/IPsec connection and fill in the Domain fields:

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Creating a connection in Mac OS

1. Go to System Preferences -> Network:
2. Click Add in the lower left corner (icon +).
3. In the window that appears, fill in the fields:

  • Interface – VPN
  • VPN type – IKEv2
  • Service name – connection name.

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4. Click Create.
5. Configure the connection parameters:

  • Server address – the address of the VPN server.
  • Remote ID – duplicate the address of the VPN server.

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6. Select Authentication settings.
7. Enter the identification data and click OK:

  • Username – the name of the user allowed to connect via VPN.
  • Password – the user's password.

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8. Click OK.
9. Check the box Show VPN status in the menu bar and click Apply.


L2TP/IPsec Protocol

Important: L2TP IPsec clients behind the same NAT may experience connectivity issues if there is more than one. We recommend using IKEv2 IPSec instead of L2TP IPsec.

Before creating a connection, configure SafeUTM:

1. Go to Users -> Authorization -> VPN connection.
2. Check L2TP/IPsec connection and copy the PSK key:

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Creating a connection in Mac OS

1. Go to System Preferences -> Network:

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2. Click Add in the lower left corner (icon +).
3. In the window that appears, fill in:

  • Interface –
  • VPN type – L2TP via IPsec.
  • Service name – connection name.

4. Click Create.
5. Fill in the Server address and Account name:

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6. Check the box Show VPN status in the menu bar and select Authentication settings.
7. In User authentication fill in Password and in Computer Authentication fill in Shared Key (Shared Secret).

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8. Click OK -> Apply.

Turn on the VPN connection:

  • In the upper-left part of the screen, click on the VPN connection.
  • Select Connect (service name specified in step 3):

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