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Instructions for Creating VPN Connection on Mobile Devices

Before configuring a VPN connection, in the user tree, open the card of the required user and set the Allow remote access via VPN flag. To do this, go to the Users -> Accounts section:

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Connecting via StrongSwan app

1. Click Add a VPN profile:

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2 . Fill in the fields:

  • Server – the domain specified in SafeUTM in Users -> Authorization -> VPN connection -> IKEv2/IPsec connection;
  • VPN type – IKEv2 EAP (Login/Password).
  • Login – the name of the user allowed to connect via VPN.
  • Password – the user's password.

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3. Click Save and then click on the created connection:

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Connecting on Android

1. Go to VPN in Settings -> Connections -> Other settings. If necessary, use the settings search bar.
2. Select the connection type and fill in the following fields:

For PPTP:

  • Name – connection name.
  • Server address – the address of the VPN server.
  • Username – the name of the user allowed to connect via VPN.
  • Password – the user's password.

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For IKEv2/IPsec MSCHAPv2:

  • Name – connection name.
  • Server address – the address of the VPN server.
  • IPsec ID – user's login.
  • Server Certificate – received from the server.
  • IPsec CA Certificate – do not check the server.
  • User name – the name of the user allowed to connect via VPN.
  • Password – the user's password.

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For L2TP/IPsec PSK:

  • Name – connection name.
  • Server address – the address of the VPN server.
  • IPsec shared key – the value of the PSK line in Users -> Authorization -> VPN Connection -> L2TP/IPsec Connection

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4. Click Save and activate the connection.


Connecting on iOS

1. Go to Settings -> General -> VPN:

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2. Click Add VPN configuration:

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3. Select Type and fill in the corresponding fields:

For PPTP:
Starting with iOS 10, Apple has removed support for PPTP protocol.

  • Description – connection name.
  • Server – VPN server address.
  • Account – the name of the user allowed to connect via VPN.
  • Password – the user's password.

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For L2TP:

  • Description – connection name.
  • Server – VPN server address.
  • Account – the name of the user allowed to connect via VPN.
  • Password – the user's password.
  • The shared key – the value of the PSK line in Users -> Authorization -> VPN connection -> L2TP/IPsec connection.

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For IKEv2:

  • Description – connection name.
  • Server – VPN server address.
  • Remote ID – VPN server address.
  • User name – the name of the user allowed to connect via VPN.
  • Password – the user's password.

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4. Click Done.
5. To connect, slide the Status switch to the right:

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