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Server Management
In the central console (Safe Center), the sections Automatic Update, Backup, and Terminal are similar to these sections in SafeUTM. Administrators In Safe Center, you can create several administrators with different roles: Administrator - an administrat...
SafeDNS Agent for Windows Setup
The Agent is available on the following billing plans: Safe Family, Pro, Pro Plus, and archived Safe@Home, Safe@Office. What is Agent created for The Agent software is designed to automatically launch and manage the SafeDNS web filtering service on Windows...
How to troubleshoot access to domains using Network Tools
This guide shows how to troubleshoot the issue when a domain is loading partially or some additional services from the main domain are not accessible. Prerequisites: Browser with the support of the Developers Tools. All popular modern browsers have this ...
Huawei iMaster NCE Campus Setup
Prerequisites Sign up for a Reseller account by contacting the SafeDNS Sales team (sales@safedns.com). Create a sub-account for each tenant or group of tenants, implementing the multi-tenant capability of SafeDNS. Configure the filtering rules for each ...
Cisco Umbrella to SafeDNS migration
In this guide, we will tell you how to migrate from Cisco Umbrella to SafeDNS while keeping all settings and preferences.The guide includes an example of router setup, filtering policy settings migration, and categories migration. 1. Set up the router Chan...
Asus and Asuswrt-Merlin Router Setup
Router with Static IP address configuration 1. Go to SafeDNS Dashboard > Settings > Devices and copy your IP address to the "IP addresses / DynDNS" box, choose a policy, and click "Add". 2. Open a browser and type in the Default Gateway address into your b...
SafeDNS Agent for macOS MDM integration
System requirements: macOS 14 or newer. Currently, each installation package is created and signed individually. Download and install the macOS Agent either from the SafeDNS Dashboard or using this link — https://safedns.com/downloads/AgentSafeDNS-signed.p...
Comcast Xfinity Router Setup
Most Xfinity routers for both residential and business users come with the firmware that intercepts all DNS requests. Even if DNS addresses are changed, the router will continue redirecting DNS requests to Comcast servers. Business users For business users...
Chromebook Filtering Setup
How to set up the filtering on Chromebook Changing DNS in the network settings Go to SafeDNS Dashboard > Settings > Devices, copy your IP address to the "IP addresses / DynDNS" box, choose a policy, and click "Add". From the Homepage of your Chromebook,...
Starlink Router and Network Setup
Starlink provides internet access with unique networking characteristics, including dynamic IP addresses for all users and CGNAT (Carrier-Grade NAT) for most customers. Some Starlink plans offer a dedicated (but still dynamic) public IP. This guide covers met...
Windows DNS Setup
Video tutorial Watch this video tutorial to learn how to deploy SafeDNS on a Windows-based PC with a static IP without the installation of any software. This video tutorial was recorded for Windows 10. Navigate to the section below for a specific ...
Encrypted DNS Setup (DoH/DoT)
This guide explains how to set up DNS-over-HTTPS (DoH) / DNS-over-TLS (DoT) links using the Encrypted DNS section of the SafeDNS Dashboard and how to enable DoH/DoT in the SafeDNS Agent. Creating DoH/DoT link Please note that DoH/DoT links with the filte...
REST API Guide
This API is currently in beta. New API methods will be added soon. Version 0.1 beta.If you are viewing the REST API guide as a PDF file, you can always check for the latest version here: Introduction The SafeDNS REST API allows you to automate interaction...
General Questions and Service Basics
What are SafeDNS cloud solutions? SafeDNS cloud solutions comprise a comprehensive suite of web filtering and security services designed for deployment across a wide range of infrastructures. These solutions include dedicated documentation for all existing cl...
Installation and Setup Compatibility
How do I install SafeDNS on my router? To install SafeDNS on your router, you need to log into your SafeDNS Dashboard and add the public IP address or DynDNS to the IP/DynDNS table. After that, you can proceed with the router setup. For most standard routers ...
Policy Management and Filtering Features
How can I block all subdomains of a specific domain? To block all subdomains of a certain domain, you should add the specific record to your Denylist. You must add the domain without the leading WWW to ensure the block is effective. For instance, if your goal...
Security and Advanced Configurations
How can I set up Encrypted DNS (DNS-over-HTTPS or DNS-over-TLS)? SafeDNS provides a dedicated guide for configuring Encrypted DNS, specifically covering DNS-over-HTTPS (DoH) and DNS-over-TLS (DoT). This setup allows users to establish secure links using the E...
Troubleshooting and Diagnostics
How can I determine the filtering status of my device or network? The most effective way to verify the filtering status is through the nslookup command. Because the SafeDNS service is DNS-based, using this diagnostic command allows you to see which DNS server...
Enterprise and Business Setup
How do I deploy SafeDNS within an Active Directory environment? Administrators must complete the SafeDNS AD Agent environment configuration, which involves preparing and installing the agent within the network. This setup is designed to work alongside local r...
How to enable two-factor authentication (2FA)
Enabling 2FA To enable two-factor authentication, do the following: 1. Navigate to https://www.safedns.com/dashboard/account/ 2. Scroll down to the Two-Factor Authentication (2FA) panel 3. Choose the preferred method for authentication. We recommend usi...