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Blocking Popular Resources
Blocking Remote Access Programs TeamViewer TeamViewer can be blocked using the Application control module. To do this, select the protocol of the same name in the rule for users or groups. Blocking Anonymizers You can block anonymizers in Traffic rule...
Transferring Data and Settings to Another Server
In order to transfer the installed SafeUTM from one server to another with all the settings saved, follow these steps: Step 1: Copying backups from the server Go to Server Management -> Backup -> create a backup of the server settings. Download the created...
Error ERR_CONNECTION_TIMED_OUT When Opening Site or Site Does Not Open
Step 1. Check if the site opens in Allow Internet to all mode: Click on the technical support icon in the upper right part of the window. Slide Allow Internet to everyone to the Enabled position: Open the website. If the site does not open, check...
What to Do If Internet Does Not Work
Step 1. Check user parameters Make sure that the user being checked is logged in to the server. Possible user statuses are described in the chapter User Tree. Step 2. Checking the user's computer Run ping command from the user's computer to address 8.8.8....
Authorization error "The browser is outdated"
If you are using a browser that does not support UTM, then the error Your browser is outdated will appear during authorization. This version of the browser is not secure and unsupported by modern web technologies. Please install the latest version of one of th...
Router Setup (IPv6)
Router with static IP address configuration Go to SafeDNS Dashboard > Settings > Devices and copy your IP address to the "IP addresses / DynDNS" box, choose a policy, and click "Add". We recommend adding the whole IPv6 router subnet - first 4 segments with /...
DD-WRT Router Setup
If you have static IP or use a DynDNS service, you can set up SafeDNS on your DD-WRT router just like any other router using this guide. Alternatively, you can configure the SafeDNS filter on a DD-WRT router using its native firmware: 1. Go to the “Setup” ta...
OpenWRT Router Setup
If you have static IP or use a DynDNS service you can set up SafeDNS on your OpenWRT router just like any other router using this guide. Only OpenWRT versions 17 or lower are supported. Setup DDNS client. Select in menu System > Software. 2. Click U...
Compatible OpenWRT Routers
Brand Model Version 3Com 3CRWER100-75 4G Systems AccessCube (MeshCube) 7Links PX-4885 8devices Carambola 2 8devices Carambola 1 A-Link RRAP ADI Engineering Pronghorn SBC250 ALFA Network ...
OpenWRT Filtering Module Setup
The SafeDNS module for OpenWRT routers allows setting up the filtering on any router that supports OpenWRT firmware. Every end device on the network can be assigned with individual filtering settings. Only OpenWRT version 21, and versions 17 or lower are supp...
Windows 10 DNS Setup
Video tutorial Watch this video tutorial to learn how to deploy SafeDNS on a Windows-based PC with static IP without the installation of any software Step-by-step guide 1. Navigate to the SafeDNS Dashboard > Settings and copy your IP address in ...
SafeDNS Agent for Windows Setup (old)
Video tutorial #1: SafeDNS Agent Installation Video tutorial #2: SafeDNS Agent Settings and Features What is Agent created for The Agent software is designed to automatically launch and manage the SafeDNS web filtering service on Windo...
Windows Filtering Setup via OpenVPN
Please note, that this filtering option works via the third-party app OpenVPN. If you encounter any issues, please contact our Technical Support. 1. Open the SafeDNS Dashboard and navigate to Settings > Devices. 2. Scroll down to the VPN section, enter a...
Windows 7 DNS Setup
Step-by-step guide 1. Navigate to the SafeDNS Dashboard > Settings and copy your IP address in the "Enter an IP address or DynDNS" box. Click "Add". 2. From the Taskbar pane, right-click on the Wi-Fi (or LAN) icon and select Open Network and Sharing Center...
Mac Filtering Setup via OpenVPN
Please note, that this filtering option works via the third-party app OpenVPN.If you encounter any issues, please contact our Technical Support. 1. Open the SafeDNS Dashboard and navigate to Settings > Devices. 2. Scroll down to the VPN section, enter an...
Mac DNS Setup
1. Navigate to the SafeDNS Dashboard > Settings and copy your IP address in the "Enter an IP address or DynDNS" box. Click "Add". 2. Navigate to the Mac OS "System Preferences". 3. Click on the "Network" in the "Internet & Wireless" section of the open...
SafeDNS Agent for Linux Setup
Installation requirements: Debian 9, Ubuntu 18–22, PopOS, CentOS 7.The Agent is available on the following billing plans: Safe Family, Pro, Pro Plus, and archived Safe@Home, Safe@Office. Getting Started 1. Log in to your SafeDNS account with your registratio...
Linux Filtering Setup via OpenVPN
Please note, that this filtering option works via the third-party app OpenVPN.If you encounter any issues, please contact our Technical Support. 1. Open the SafeDNS Dashboard and navigate to Settings > Devices. 2. Scroll down to the VPN section, enter an...
Linux DNS Setup
Static IP address 1. Navigate to the SafeDNS Dashboard > Settings and copy your IP address in the "Enter an IP address or DynDNS" box. Click "Add". 2. Change your system’s DNS servers to SafeDNS addresses - 195.46.39.39 and 195.46.39.40 If you configure t...
SafeDNS App for Android Setup
SafeDNS Agent is an application that allows you to use SafeDNS filtering on mobile devices running Android. Supported Android versions: 5 or higher.Supported devices: Samsung, Pixel, Lenovo.The Agent is available on the following billing plans: Safe Family, P...