6. Instructions and Troubleshooting
Instructions for Creating VPN Connections
Instructions for Creating VPN connection in Ubuntu
Before setting up a VPN connection, in the user tree in the desired user’s card, check the box Al...
Automatic Connection Creation
Before configuring a VPN connection, in the user tree, open the card of the required user and set...
Creating a VPN connection in Windows 10
Before configuring a VPN connection, in the user tree, open the card of the required user and set...
Creating a VPN connection in Windows 7
Before configuring a VPN connection, in the user tree, open the card of the required user and set...
Instructions for Creating VPN Connection on Mobile Devices
Before configuring a VPN connection, in the user tree, open the card of the required user and set...
Instructions for creating a connection in Mac OS
Before setting up a VPN connection, in the user tree in the desired users’ card check the box All...
Connecting Wi-Fi Keenetic Routers via SSTP
You can connect the user's home network to the VPN of the workplace network directly on the Keene...
Access to Remote Networks via Router on LAN
Deleting Direct Routing Between Router and LAN Hosts Let's say there is a router in the local ...
What to Do if Your IP is Blacklisted by DNSBL
If you are using a public static IP address, then an IP address being in the blacklists may mea...
How to Restore Access to SafeUTM
If you lose the Administrator’s password, you can reset it if you have physical access to the ser...
How to Restore to Previous Version after Updating SafeUTM
We recommend using this feature if SafeUTM does not work correctly after an update. It is poss...
Choosing Hardware Platform for SafeUTM
Information about Software Platform SafeUTM is a Linux operating system installed on a server ...
Support of Outdated Encryption Algorithms
SafeUTM is based on Fedora operating system. In Fedora 33, which was used in the previous SafeUTM...
Configuring Proxifier for Direct Connections to Proxy Server
When using direct connections to a proxy server, access to the Internet will be supported by al...
Blocking Popular Resources
Blocking Remote Access Programs TeamViewer TeamViewer can be blocked using the Application co...
Transferring Data and Settings to Another Server
In order to transfer the installed SafeUTM from one server to another with all the settings sav...
Troubleshooting
Error ERR_CONNECTION_TIMED_OUT When Opening Site or Site Does Not Open
Step 1. Check if the site opens in Allow Internet to all mode: Click on the technical suppor...
What to Do If Internet Does Not Work
Step 1. Check user parameters Make sure that the user being checked is logged in to the server...
Authorization error "The browser is outdated"
If you are using a browser that does not support UTM, then the error Your browser is outdated wil...