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What to Do If Internet Does Not Work
Step 1. Check user parameters Make sure that the user being checked is logged in to the server...
Error ERR_CONNECTION_TIMED_OUT When Opening Site or Site Does Not Open
Step 1. Check if the site opens in Allow Internet to all mode: Click on the technical suppor...
Transferring Data and Settings to Another Server
In order to transfer the installed SafeUTM from one server to another with all the settings sav...
Blocking Popular Resources
Blocking Remote Access Programs TeamViewer TeamViewer can be blocked using the Application co...
Configuring Proxifier for Direct Connections to Proxy Server
When using direct connections to a proxy server, access to the Internet will be supported by al...
Support of Outdated Encryption Algorithms
SafeUTM is based on Fedora operating system. In Fedora 33, which was used in the previous SafeUTM...
Choosing Hardware Platform for SafeUTM
Information about Software Platform SafeUTM is a Linux operating system installed on a server ...
How to Restore to Previous Version after Updating SafeUTM
We recommend using this feature if SafeUTM does not work correctly after an update. It is poss...
How to Restore Access to SafeUTM
If you lose the Administrator’s password, you can reset it if you have physical access to the ser...
Access to Remote Networks via Router on LAN
Deleting Direct Routing Between Router and LAN Hosts Let's say there is a router in the local ...
Connecting Wi-Fi Keenetic Routers via SSTP
You can connect the user's home network to the VPN of the workplace network directly on the Keene...
Instructions for creating a connection in Mac OS
Before setting up a VPN connection, in the user tree in the desired users’ card check the box All...
Instructions for Creating VPN Connection on Mobile Devices
Before configuring a VPN connection, in the user tree, open the card of the required user and set...
Creating a VPN connection in Windows 7
Before configuring a VPN connection, in the user tree, open the card of the required user and set...
Creating a VPN connection in Windows 10
Before configuring a VPN connection, in the user tree, open the card of the required user and set...
Automatic Connection Creation
Before configuring a VPN connection, in the user tree, open the card of the required user and set...
Instructions for Creating VPN connection in Ubuntu
Before setting up a VPN connection, in the user tree in the desired user’s card, check the box Al...
Remote Access for Server Management
SSH Connection from Local Network To connect to the server's local menu from a local network v...
Allow Internet to Everyone
This mode is used to diagnose problems. Active Allow Internet to everyone mode does not automati...
Remote Assistant Mode
In order for the technical support service to connect to your server remotely, you need to enab...